Tue, 02 Mar 2010 11:39:31 +0000

JOB SUMMARY:

The Webinar/Teleconference Coordinator is responsible for the successful planning, organization and delivery of client-focused monthly online events, primarily delivered via webinars. The management of each event involves developing schedules, drafting invitation content, creating/distributing invitations and event-related communications, and post-event reporting. The coordinator will interface with partners, practice development managers and specialists, and a cross-functional marketing support team, and take the lead role in communicating across the project team. Must be an outstanding project manager who pays above-average attention to detail and is able to effectively balance multiple priorities and a deadline-driven workload.

ESSENTIAL FUNCTIONS:

• Act as project manager for all practice group webinars and teleconferences; develop and maintain schedules for webinar and teleconference series; establish and communicate marketing-production milestones

• Conduct training sessions/rehearsals with speakers; produce all online meetings and assist with troubleshooting as needed

• Collaborate with speakers to refine format and delivery of presentation materials; identify opportunities to use advanced webinar tools and, as appropriate, integrate approved elements into live event

• Execute all production elements for webinars and teleconferences, including mailing list development, email creation/distribution, Web registration set-up and RSVP tracking

• Track/report on all components of online events, including individual wrap-up reports, monthly/quarterly practice group reports, and audience engagement/participation reports; make recommendations to marketing and practice development managers as appropriate

• Act as primary back-up for Alerts and work on other marketing department projects on an as-needed basis

REQUIREMENTS:

• Successfully execute online events and act as client point-of-contact for project status and related issues

• Consistently meet project timelines and ensure client expectations are met or exceeded

• Produce live, online events and teleconferences and improve use of webinar tools/features

• Create error-free email communications for online events in line with firm/practice group branding standards and templates

• Utilize InterAction to develop mailing lists, track RSVPs and attendees, and run event/attendee reports

• Utilize firm’s Web site content management system to create online event listings and forms

• Proactively manage changes in projects and devise contingency plans

• Develop best practices, standards, procedures and quality objectives for all components of online events

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

• Must be able to communicate effectively across all levels within the organization

• Bachelor’s Degree with 3 – 5 years experience in online marketing, preferably in the legal or professional services industries

• Demonstrated excellence in project management, possessing a strong familiarity with project management software and tools

• Exceptional client/customer service skills

• Strong organizational skills and ability to attend to detail

• Highly proficient in PowerPoint, with experience using design layout to create professional, impactful slides for live presentations

• Excellent written and verbal communication skills with strong editing and proofreading

• Proficiency with the Microsoft Office Suite required; working knowledge of HTML and Adobe Creative Suite software preferred

• Prior experience with WebEx, GoToWebinar, LiveMeeting, or other Webinar technologies required

• Prior event planning experience a plus

ADDITIONAL INFORMATION

Essential Capabilities

• Multi-task, set priorities and meet multiple deadlines in a fast-paced environment; possess the ability to follow-up and follow through

• Work effectively, efficiently, and collaboratively as part of a global team, as well as independently

• Proactive self-starter with a strong work ethic, who understands the details within a larger context and demonstrates good judgment

• Communicate/interact effectively both orally and in writing with all levels of internal (management and support staff) and external clients; exhibit high energy, enthusiasm, positive attitude and poise; be articulate and confident

• Must be flexible in order to respond quickly and positively to shifting demands and opportunities; able to work under tight deadlines and handle multiple, detailed tasks

WORKING CONDITIONS:

This is an exempt position, with a normal office environment and schedule. The incumbent is expected to work the hours necessary to meet the requirements of the job.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

Please apply directly online at http://ropesgray.interviewexchange.com/jobofferdetails.jsp?JOBID=17528

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